隐私政策Privacy Policy

隐私政策

生效日期：2026 年 6 月 28 日
最后更新：2026 年 6 月 28 日

欢迎使用 VertexIP（"VertexIP"、"我们"、"我们的"或"本平台"）。

我们重视您的隐私。本隐私政策说明我们在您使用网站和服务时收集哪些信息、如何使用这些信息、如何保护这些信息，以及您可享有的相关选择和权利。

访问或使用 VertexIP 服务，即表示您确认已阅读并理解本隐私政策。

1. 我们收集的信息

当您使用我们的服务时，我们可能收集以下类别的信息。

1.1 账户信息

当您创建账户时，我们可能收集：

姓名（可选）
电子邮箱地址
用户名
公司名称（如适用）
账单地址（如提供）

1.2 支付信息

付款由第三方支付服务商处理。VertexIP 不存储完整的信用卡或支付账户信息。

根据付款方式，我们可能接收：

付款状态
交易 ID
付款金额
发票信息

1.3 技术信息

当您访问平台时，我们可能自动收集：

浏览器类型
操作系统
设备信息
语言设置
时区
访问时间戳
登录历史

1.4 网络信息

为维护服务质量和平台安全，我们可能收集有限的技术信息，包括：

用于访问 VertexIP 账户的源 IP 地址
API 请求时间戳
请求的端点
认证状态
带宽使用情况
流量消耗
错误日志

除安全、滥用防控、故障排查或遵守适用法律所必需的情况外，我们不会监控或检查通过代理网络传输的互联网流量内容。

1.5 Cookie

我们可能使用 Cookie 或类似技术来维持登录状态、保存偏好、分析网站使用情况、提升安全性并改善服务体验。您可以通过浏览器设置管理 Cookie，但禁用 Cookie 可能影响部分功能。

2. 我们如何使用信息

我们可能将信息用于：

创建和管理账户
提供、维护和改进服务
处理付款和发票
验证身份和防止滥用
保障平台安全
提供技术支持
分析服务性能和用量
遵守法律义务
发送与服务相关的通知

3. 处理信息的法律依据（GDPR）

在适用 GDPR 的情况下，我们处理个人信息的法律依据可能包括：

履行合同
遵守法律义务
我们的合法利益，例如安全、反滥用、服务改进
您的同意（在需要时）

4. 信息共享

我们不会出售您的个人信息。我们可能在以下情况下共享必要信息：

与支付处理商、托管服务商、分析服务商、支持工具等服务提供商共享；
为遵守法律、法院命令或合法政府请求而披露；
为保护 VertexIP、用户或第三方的权利、安全和财产而披露；
在并购、重组或资产转让等交易中按法律要求披露。

5. 数据保留

我们仅在实现本政策所述目的、履行法律义务、解决争议、执行协议或维护安全所需期间保留信息。

6. 数据安全

我们采用合理的技术和组织措施保护信息，包括访问控制、认证机制、日志监控、加密传输和安全审查。然而，任何互联网传输或存储方式都无法保证绝对安全。

7. 国际数据传输

由于我们提供全球服务，您的信息可能在您所在国家或地区以外处理。我们会根据适用法律采取适当保护措施。

8. 您的权利

根据适用法律，您可能有权访问、更正、删除、限制处理、反对处理、请求数据可携带，以及撤回同意。您可以通过联系我们行使相关权利。

9. 加州隐私权（CCPA/CPRA）

如适用，加州居民可能享有了解、访问、删除、更正、限制使用敏感个人信息以及选择退出出售或共享个人信息的权利。VertexIP 不出售个人信息。

10. 儿童隐私

我们的服务不面向儿童。我们不会有意收集未满适用年龄要求儿童的个人信息。如发现相关信息，我们将采取合理措施删除。

11. 第三方服务

我们的服务可能包含第三方网站、服务或工具的链接。第三方隐私做法不受本政策约束，请您查阅其各自政策。

12. 服务日志

为保障服务质量、安全和合规，我们可能保留必要服务日志，包括登录记录、API 请求、认证状态、用量、错误和安全事件记录。

13. 本政策的变更

我们可能不时更新本隐私政策。任何变更将在本页面发布，并更新"最后更新"日期。

14. 联系我们

如对本隐私政策有任何问题，请通过 VertexIP 官方网站或指定支持渠道联系我们。

Privacy Policy（隐私政策）

Effective Date: June 28, 2026
Last Updated: June 28, 2026

Welcome to VertexIP ("VertexIP", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website and services.

By accessing or using VertexIP's services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our services.

1.1 Account Information

When you create an account, we may collect:

Full name (optional)
Email address
Username
Company name (if applicable)
Billing address (if provided)
1.2 Payment Information

Payments are processed by third-party payment providers.

VertexIP does not store complete credit card or payment account information.

Depending on the payment method, we may receive:

Payment status
Transaction ID
Payment amount
Invoice information
1.3 Technical Information

When you access our platform, we may automatically collect:

Browser type
Operating system
Device information
Language settings
Time zone
Access timestamps
Login history
1.4 Network Information

To maintain service quality and platform security, we may collect limited technical information, including:

Source IP address used to access your VertexIP account
API request timestamps
Requested endpoints
Authentication status
Bandwidth usage
Traffic consumption
Error logs

We do not monitor or inspect the content of your internet traffic passing through the proxy network except where necessary for security, abuse prevention, troubleshooting, or to comply with applicable law.

1.5 Cookies

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Improve website performance
Analyze website traffic
Enhance user experience

More information can be found in our Cookie Policy.

2. How We Use Your Information

We use collected information to:

Provide proxy services
Authenticate users
Process payments
Deliver customer support
Improve network performance
Prevent fraud and abuse
Detect security incidents
Comply with legal obligations
Communicate service updates

We do not sell your personal information.

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, provided those interests are not overridden by your rights and freedoms
4. Information Sharing

We may share information only when necessary with:

Payment processors
Cloud infrastructure providers
Security service providers
Customer support platforms
Professional advisers
Government authorities where required by applicable law or lawful legal process

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements
Prevent abuse

Retention periods may vary depending on the type of information and applicable legal requirements.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:

HTTPS/TLS encryption
Encrypted password storage
Access controls
Firewalls
Security monitoring
Internal access restrictions
Regular security maintenance

No method of electronic storage or transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Depending on your location, your information may be processed or stored in countries other than your own.

Where required by applicable law, we implement appropriate safeguards for international data transfers.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

Know what personal information we collect
Request deletion of eligible personal information
Correct inaccurate personal information
Opt out of certain data sharing where applicable
Receive equal service regardless of exercising your privacy rights
10. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Service Logs

To maintain platform reliability and detect abuse, VertexIP maintains operational logs that may include:

Login events
Authentication attempts
API usage records
Error reports
Traffic usage statistics

We do not intentionally inspect or retain the content of users' communications or proxy traffic beyond what is reasonably necessary to operate, secure, troubleshoot, or comply with legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Last Updated" date.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

VertexIP Support

Email: support@vertexip.cn

Website: https://vertexip.cn